Last Updated: September 3, 2026

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Illumin8 Event Solutions respects your privacy and is committed to protecting the personal information you provide to us.

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Information We Collect

We may collect personal information when you contact us, request a quote, submit an online form, or respond to one of our advertisements. This may include:

• Your name

• Email address

• Phone number

• Company or organization name

• Information about your event or requested services

• Any other information you choose to provide

This information may be collected directly through our website, Facebook or Instagram lead forms, email, telephone, or other methods of communication.

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How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests for information

• Contact you regarding your event or project

• Prepare quotes and provide information about our services

• Follow up on inquiries or potential bookings

• Provide and improve our services

• Maintain appropriate business and customer records

We will only collect and use personal information for reasonable business purposes.

 

Sharing Your Information

Illumin8 Event Solutions does not sell or rent your personal information.

Information may be shared with service providers we use to operate our business, such as customer relationship management, email, website, advertising, or business management platforms, when necessary to provide our services or manage your inquiry.

Some of these service providers, including Meta Platforms, may process or store information outside of Canada and may be subject to the laws of the jurisdiction in which the information is processed.

We may also disclose information where required or permitted by law.

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Protecting Your Information

We take reasonable administrative and technological measures to protect personal information from unauthorized access, use, disclosure, loss, or misuse.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required for legitimate business or legal purposes.

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Your Choices and Access to Your Information

You may contact us at any time to:

• Ask what personal information we have about you

• Request a correction to your information

• Withdraw your consent to certain uses of your information

• Ask us to stop contacting you

Withdrawal of consent may be subject to legal or contractual limitations.

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Facebook and Instagram Lead Forms

When you submit information through a Facebook or Instagram lead form, the information you provide is made available to Illumin8 Event Solutions so that we can respond to your inquiry and provide information about our services.

Your use of Facebook and Instagram is also subject to Meta's own privacy policies and practices.

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Contact Us

Questions about this Privacy Policy or the way we handle personal information can be directed to:

 

Illumin8 Event Solutions
Grande Prairie, Alberta, Canada
Phone: 587-803-3890

 

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the updated date shown above.